TRAVEL REQUIREMENTS
RETURN TO TRAVEL WITH CONFIDENCE
Yes you can book a flexible vacation! We’re here to help make travel as seamless and stress-free as possible by offering more flexibility than ever before and simplified travel requirements so you can enjoy peace of mind. Everything you need to plan your vacation is right at your fingertips, from destination entry information for direct flights to answers to some commonly asked questions. Start planning your vacation with ease, whether you’re travelling solo, with a significant other, your family or a group of friends.
WHEN YOU BOOK
Prepare for the unexpected and protect your vacation with travel insurance. Please note that our travel insurance options are only available for purchase at the time of booking.
Price Drop Guarantee
On May 1, 2024, our Price Drop Guarantee (PDG) program was discontinued. This change will no longer allow customers to purchase or file a PDG claim on vacation packages booked on or after May 1, 2024. However, Sunwing will honour eligible PDG claims on vacation packages booked prior to May 1, 2024. Visit our Terms and conditions for more information.
Worry Free Cancellation Waiver
Cancel for any reason up to three hours prior to departure and receive a 100% refund with our Worry Free Cancellation Waiver starting from just $49 per person. Some or all of your refund may be paid in Sunwing travel credits, depending on when you cancel.
Manulife Global Insurance + Worry Free for Sunwing
Get everything included in our Worry Free Cancellation Waiver, plus emergency medical coverage, unlimited trip interruption coverage, baggage loss benefits and more. Our Manulife Global Insurance + Worry Free for Sunwing coverage starts from $89 per person.
HEALTH & SAFETY
Want to know what health and safety measures we have in place throughout the vacation journey? Check out our Safe with Sunwing program.
BEFORE GOING TO THE AIRPORT
There are a few things you should keep in mind before you leave for the airport and head out on your much-anticipated vacation. Ask yourself the following questions beforehand so you’re ready to travel!
DESTINATION ENTRY REQUIREMENTS
Travel requirements are made easy with Sunwing. Our dedicated team of travel experts have compiled everything you need to know about changing requirements and regulations, so you can enjoy your travel experience with peace of mind. Remember that it’s your responsibility to ensure you have all the required documentation to enter your destination. You can also reference the IATA website for information on travel restrictions Canada and entry requirements.
Please note: The entry requirements listed on this page are applicable to direct and non-stop flights between two countries. For scheduled flights with connections in a third country, please check their requirements for any additional entry protocols that may be required. While we do our best to ensure all information is accurate, information may be subject to change.
RETURNING TO CANADA
Please note: Effective October 1, 2022, the Government of Canada has removed all COVID-19 entry restrictions, as well as testing, quarantine, and isolation requirements for anyone entering Canada. More information can be found on the Government of Canada’s website.
Travellers who test positive for COVID-19 in destination
Individuals are reminded that they should not travel if they have symptoms of COVID-19. If travellers become sick while travelling, and are still sick when they arrive in Canada, they should inform a flight attendant, or a border services officer upon arrival. They may then be referred to a quarantine officer who will decide whether the traveller needs further medical assessment as COVID-19 remains one of several communicable diseases listed in the Quarantine Act.
Customs and immigration declaration with ArriveCAN
Passengers arriving on international flights to Canada can make their customs and immigration declaration to the Canada Border Services Agency (CBSA) using the Advance CBSA Declaration feature in the ArriveCAN app. While completely voluntary, declarations can be made in the app up to 72 hours in advance of their arrival in Canada for faster processing at the arrivals kiosk or electronic gate (eGate).
Advance CBSA Declaration is available to travellers arriving on international flights at the following Canadian airports: Toronto (Pearson), Montréal (Pierre Elliott Trudeau), Québec City, Winnipeg, Vancouver and Halifax.
This feature will soon become available to travellers arriving at Toronto (Billy Bishop), Ottawa, Calgary and Edmonton international airports.