Sunwing Vacations packages on board WestJet
To better serve our customers, select Sunwing Vacations packages will include flights on board WestJet. Note that these flights apply to specific routes and vacation packages with 7-day and 14-day durations departing from select airports. Please refer to your flight details in Manage My Booking on Sunwing.ca or within the Sunwing App to confirm if your route is one of those included.
BEFORE YOU BOOK
BEFORE YOU GO
INFLIGHT
Complimentary juice, soft drinks, coffee and tea will be provided on board your WestJet flight, in addition to your choice of snack of cookies or pretzels. Hot meals and alcoholic beverages are available for purchase inflight only.
Note that duty-free items and excursions will not be available for purchase on board.
IN DESTINATION
Lost, delayed or damaged baggage
In the unlikely event that your bag is deemed missing or does not arrive when you do, please submit a report to WestJet within 12 hours of your flight’s arrival time. If your checked baggage was damaged during transit, please report it within five days of your flight’s arrival. To submit a report, visit www.westjet.com/en-ca/baggage/lost-delayed-damaged.
If your baggage was delayed and you needed to purchase essential items while in destination, you can claim any expenses incurred directly with WestJet at www.westjet.com/en-ca/baggage/lost-delayed-damaged/submit-expenses.